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How do I get started with my dictation on the website?

Where can I purchase my dictation device?

Where can dictations originate from?

What about a free trial period?

When should I expect my finished reports back?

What about the quality of transcribed documents?

How secure is this site?

How do I get in touch with your transcription service for urgent issues?

 

FAQs

How do I get started with my dictation on the website?
It's easy as 1, 2 and 3. Simply dictate on any hand-held digital recorder or any preferred device. The dictation is saved in your PC in a specific format.

Just then log on to our website and upload it with a click of a button. You can then download the transcribed documents on to your PC from the site on mutually agreed Turn-Around-Time.

Where can I purchase my dictation device?
We offer our customers either the opportunity to purchase the device at competitive prices from us or to purchase at over the Internet.

Where can dictations originate from?

Dictations can be made from the comfort of your house, office or even while traveling. All you need is a DVR and a PC/Laptop.

What about a free trial period?

We provide a free trial period of 7 days that again can be revised on the feedback given by the physicians during the trial period.

When should I expect my finished reports back?

As promised to our customers, we can deliver you reports in 18-20 hours.

What about the quality of transcribed documents?

We run a two-tier process starting from MTs who possess good listening skills, extremely high-end skills in layout, typography, English grammar and paragraph structure. The reports are then checked and verified by a group of quality analysts, thus ensuring the best accuracy for the transcribed reports.

How secure is this site?.
SoundTranscription is Entrust Secure site. We employ 128 bit encryption, SSL technology and password protection to ensure that your records are accessible only to you.

How do I get in touch with your transcription service for urgent issues?

You can either send a SMS message to one of our managers or log on to chat relay to have prompt communication. Both the services are provided on our website.

 

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