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How
do I get started with my dictation on the website?
Where
can I purchase my dictation device?
Where
can dictations originate from?
What
about a free trial period?
When
should I expect my finished reports back?
What
about the quality of transcribed documents?
How
secure is this site?
How
do I get in touch with your transcription service for urgent issues?
FAQs
How do I get
started with my dictation on the website?
It's easy as 1, 2 and 3. Simply dictate on
any hand-held digital recorder or any preferred device. The
dictation is saved in your PC in a specific format.
Just then log on to our
website and upload it with a click of a button. You can then download
the transcribed documents on to your PC from the site on mutually agreed
Turn-Around-Time.
Where can
I purchase my dictation device?
We offer our customers either the opportunity to purchase the device
at competitive prices from us or to purchase at over the Internet.
Where can
dictations originate from?
Dictations can be made from
the comfort of your house, office or even while traveling. All you need
is a DVR and a PC/Laptop.
What about a
free trial period?
We provide a free trial
period of 7 days that again can be revised on the feedback given by the
physicians during the trial period.
When should I
expect my finished reports back?
As promised to our customers,
we can deliver you reports in 18-20 hours.
What about
the quality of transcribed documents?
We run a two-tier process
starting from MTs who possess good listening skills, extremely high-end
skills in layout, typography, English grammar and paragraph structure.
The reports are then checked and verified by a group of quality
analysts, thus ensuring the best accuracy for the transcribed reports.
How secure is
this site?.
SoundTranscription is
Entrust Secure site. We employ 128 bit encryption, SSL technology
and password protection to ensure that your records are accessible
only to you.
How do I get
in touch with your transcription service for urgent issues?
You can either send a SMS
message to one of our managers or log on to chat relay to have prompt
communication. Both the services are provided on our website.
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